

So we started scouting for a tool that would better meet our needs. However, paid plans, the price of which increases for each employee present in the workspace, are not very appealing to us. The lack of group video calls forces us to use Google Meet, an excellent video conferencing solution but which lacks the immediacy of starting a call directly from the text chat.

Mikamai has grown, the number of people and messages written every day has grown significantly with it, and we have found ourselves to frequently exceed the limit of 10,000 messages, thus losing potentially important conversations and messages. However, we recently started to feel the limitations of Slack’s free plan. We have long been GSuite users for shared documents, GitHub for hosting our projects, Trello for managing activities and Slack for internal communication. In fact, many colleagues do not work from our main office in Milan, Italy, but from more comfortable places for them, such as other Italian or European cities, even other continents. This allows us to expand our operational area to the entire world, both in terms of customers and collaborators. The panorama of available choices is vast, from open-source tools such as Jitsi and Nextcloud to commercial services such as Slack and Google GSuite, each with its own strengths and peculiarities.Īt Mikamai we have always been used to working in a "smart" way, preferring asynchronous and written collaboration wherever possible to make our business more streamlined and agile. However, choosing the right tools to support remote collaboration is almost as difficult a challenge as adopting "smart" working methodologies that allow you to keep productivity high. The rapid spread of SARS-COVID-2 and the consequent quarantine imposed by the various countries of the world has led many companies to discover and approach remote work for the first time, in order to protect their employees while still being able to work without attending the office. The beginning of 2020 was one of the most difficult moments of the last decade.
